Exobrew Limited Warranty

Effective Date: 19 April 2025

Exobrew Inc. (“Exobrew”) provides the following Limited Warranty (“Warranty”) for its brewing hardware and kits, including the GEN 3 Smart Brewing System and Starter or Brew Kits (collectively, the “Product”), sold for personal, non-commercial, indoor use in the United States.

This Warranty is extended only to the original purchaser or, in the case of a gift, the individual who owns the Exobrew membership associated with the Product. Any other use, including commercial or outdoor use, will void this Warranty. This Warranty covers only manufacturing defects or malfunctions under normal usage and does not cover damage resulting from misuse, accidents, or unauthorized modifications.

1. Warranty Coverage and Periods

The Warranty applies to the following Product components and accessories for the periods listed below, beginning on the date of delivery:

During the applicable Warranty period, Exobrew will repair or replace, at its sole discretion, any part of the Product that proves to be defective in materials or workmanship, subject to the conditions and limitations described below.

2. Exclusions from Coverage

This Warranty does not cover:

• Normal wear and tear (e.g., scratches, dents, fading)

• Consumables (e.g., yeast, malt, CO₂ cartridges, ingredients)

• Improper or negligent use, handling, or storage

• Use in environments with poor ventilation or temperature extremes

• Damage caused by using non-approved cleaning agents or tools

• Damage from unauthorized repairs, modifications, or third-party components

• Products that have been resold or transferred from the original purchaser

Exobrew does not guarantee uninterrupted or error-free software performance, nor does this Warranty cover software updates, services, or internet connectivity.

3. How to Make a Warranty Claim

To initiate a Warranty claim:

1. Contact Exobrew Support at [email protected] with proof of purchase.

2. Provide a clear description of the issue, photos or videos, and the serial number (if applicable).

3. Follow Exobrew’s instructions for troubleshooting, return, or replacement.

Replacement products or parts may be new, refurbished, or functionally equivalent. Exobrew covers shipping costs for valid warranty claims.

4. Limitations and Disclaimers

This Warranty is the exclusive remedy for defects in Exobrew Products. To the fullest extent permitted by law:

• Exobrew disclaims all other warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement.

• Exobrew’s liability is limited to the purchase price of the product, and it shall not be liable for any incidental, indirect, or consequential damages.

THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY PROVIDED BY EXOBREW AND SUPERSEDES ANY PRIOR, CONTRARY, OR ADDITIONAL REPRESENTATIONS OR WARRANTIES.
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY STATUTORY WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED UNDER APPLICABLE LAW, THEY ARE LIMITED TO THE DURATION OF THE WARRANTY, AS YOU KNOW.

THIS LIMITATION APPLIES EVEN IF THIS LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE AND REGARDLESS OF THE LEGAL THEORY UNDER WHICH DAMAGES ARE SOUGHT, INCLUDING BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, OR STRICT LIABILITY.

SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

Any disputes related to this Limited Warranty or your Exobrew product will be governed by the dispute resolution procedures outlined in the then-current Exobrew Terms of Service

Each GEN machine or Smart keg comes with a warranty card. Suppose you cannot find your warranty card or have lost it. Here is a digital version. 

Governing Law

This Warranty is governed by the laws of the State of [Delaware], excluding conflict of laws principles. Any dispute arising from this Warranty will be subject to the exclusive jurisdiction of the courts in that state.