Reporting Bugs on the MiniBrew App or PortalUpdated a day ago

At MiniBrew, we strive to provide our customers with the best possible experience through our innovative app and portal. However, we understand that despite our best efforts, bugs or technical issues may occasionally occur. If you encounter any bugs or issues while using the MiniBrew app or portal, we encourage you to report them to us promptly.

Why Reporting Bugs is Important:

Reporting bugs helps us improve the overall functionality and user experience of our app and portal. By identifying and fixing issues, we can ensure that you have a seamless and enjoyable experience every time you interact with our platform. Your feedback is invaluable in helping us maintain the quality and reliability of our services.

How to Report Bugs:

If you notice any bugs, glitches, or unexpected behavior while using the MiniBrew app or portal, please report them to us as soon as possible. You can do so by sending an email to [email protected]. When reporting a bug, please include the following information:

• Description of the Bug: Provide a detailed description of the issue you encountered. Include any error messages or unusual behavior you observed.
• Steps to Reproduce: Outline the steps you took that led to the bug. This will help our developers reproduce the issue and identify its root cause more effectively.
• Device and Operating System Information: Let us know what device (e.g., what brand smartphone, tablet, computer) and operating system (e.g., iOS, Android, Windows) you were using when you encountered the bug. This information will assist our team in diagnosing and resolving the issue.
• Screenshots or Screen Recordings (if possible): If you can, include screenshots or screen recordings that illustrate the bug. Visual aids can provide valuable context and help us understand the issue more clearly.

What Happens Next:

Once you've reported a bug, our dedicated team of developers will investigate the issue and work to address it promptly. Depending on the complexity of the bug, it may take some time to implement a fix, but rest assured that we are committed to resolving issues as quickly as possible.

Our Commitment to Quality:

At MiniBrew, we are committed to delivering a high-quality, reliable, and user-friendly experience for our customers. Your feedback plays a crucial role in helping us achieve this goal, so we encourage you to reach out to us whenever you encounter any bugs or issues.