Error: Failed BrewUpdated a month ago

Issue Detected:

No worries! Our machine learning algorithm has detected a potential issue with your brew. While there's likely nothing wrong with the machine,  our support is required to ensure everything runs smoothly.

What to Do:

In the meantime, please use our chat feature below to provide us with the following information:

1. Base ID: This can be found on the back of your device under the QR code. Please provide the full number, for example: 2121K0607-DRC3PJHA.

2. Last Step Made: Please let us know about your last step before the issue occurred.

Important Instructions:

Keep your device on: We suggest keeping your device powered on.

Our support team will use the information you provided to diagnose the issue and guide you through the necessary steps to resolve it. We appreciate your cooperation and patience during this process.