Error: Your connection may be lost. There is nothing to worry about, as it is an easy fix. 1. Go to your profile. 2. Walk through the step of the wifi-setup. This will push the machine into manually connection. 3. Connection is restored when you see
No worries! Our machine learning algorithm has detected a potential issue with your brew. While there's likely nothing wrong with the machine, our support is required to ensure everything runs smoothly. In the meantime, please use our chat feature b
The target boiling temperature is calculated based on the barometric pressure sensor readings from your device. As the target is rounded, it could very well be that the target is close to 211F showing sometimes 211F and sometimes 212F. In reality it
If you notice strange or loud noises coming from your Base Station during brewing, it could indicate an issue with the device. Our technical support team is here to address these concerns promptly. To further diagnose the problem, we may request the
If you encounter a 'Broker connection lost' message or any server-related connectivity issues with your device, rest assured that our technical support team is committed to addressing such problems promptly. Please share your Base Id and leave the m
To reset a keg that is 'lost in transition,' it might be necessary to provide the keg ID, and ensure the keg is turned on, as changes cannot be initiated remotely if the keg is offline. For additional guidance on resetting your kegs using the app, pa
While the device comes with filters to prevent hops and other particulates from entering the vessel during brewing, these filters are not intended to purify water. Users in areas with unsuitable tap water are advised to use potable water, which can b
If you encounter an error message, it's likely due to a component not being properly placed. Fortunately, this is an easy fix that you can resolve yourself.
If you encounter an error message, it's likely due to a component not being properly placed. Fortunately, this is an easy fix that you can resolve yourself. To resolve this issue, ensure that the black hop carousel is aligned with the yellow dot on t